©2019 by Black Hole USA.

WARRANTY INFORMATION

1 YEAR WARRANTY

  • Our warranty term is one year from the purchase date thru our official dealers

  • It covers the blank breakage due to FISHING ONLY. It does NOT cover such as: 

    • Breakage from hand testing, accidental damage.

    • Breakage from lifting/bringing up the fish with the rod to the boat. Please note that our rods' tips are thin that they are not designed to swing up the fish. 

    • Breakage from high-sticking.

    • etc.

  • Component issues (Guides, reel seat, handle, other than the blank) are NOT covered. We have spare guides for some models. We can mail replacement guides for free. 

  • 1st replacement is free (except for shipping cost) and 60% of the current retail price will be charged from 2nd replacement within a year from the purchase date.

  • **Please contact your seller or email us (info@blackholeusa.com) first. Then return the broken item to us for the replacement.**